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Frequently asked questions
What is your return policy?
We offer a 30-day return policy for most of our products. If you’re not satisfied with your purchase, please contact our customer support team to initiate the return process. Please note that some products may have specific return policies and restrictions, so be sure to read the product descriptions carefully.
How can I track my order?
You’ll receive a tracking number via email once your order has shipped. You can use this tracking number to monitor the delivery status of your order. If you have any issues with tracking your order, please contact our customer support team for assistance.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Please note that shipping times may vary depending on the destination and shipping method selected. International customers may also be subject to customs fees or taxes, which are the responsibility of the recipient.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express, and Discover), PayPal, and Apple Pay. For some products, we may offer additional payment options, such as Google Pay.
How can I contact your customer support team?
You can reach our customer support team via email. Our support team is available during our regular business hours, Monday through Friday. You can find our contact information on our website.
When can I expect the delivery of my products?
We strive to fulfill and allocate your order within 2 hours to 12 hours max after Payment. You will receive the necessary details via email. If you experience any challenges with accessing your purchased product, please reach out to us by email.